Return and Refund Policy
Thank you for choosing Unscripted (https://www.unscriptedbyv.com/). We are committed to providing you with high-quality digital products, Life Capsules, dashboards, and resources designed to help you elevate your everyday life.
Please read this policy carefully before making a purchase. By purchasing and accessing our digital products, you agree to the terms outlined below.
Digital Products and "No Refund" Policy
Because all products and services offered on Unscripted are digital in nature (including but not limited to Life Capsules, downloadable guides, dashboards, and online content), they cannot be returned once they have been accessed or downloaded.
For this reason, all sales are strictly final, and we do not offer refunds, returns, or exchanges once the purchase is completed and access to the digital content has been granted.
Acknowledgment of Terms
By completing your purchase at checkout, you acknowledge and agree that:Because all products and services offered on Unscripted are digital in nature (including but not limited to Life Capsules, downloadable guides, dashboards, and online content), they cannot be returned once they have been accessed or downloaded.
- You are purchasing immediate access to digital content.
- No partial refunds will be given for unused portions of any digital product, Life Capsule, or subscription billing period.
Exceptional Circumstances
While our standard policy is "No Refunds," we want to ensure you have a seamless experience. We may, at our sole discretion, issue a refund or provide a resolution only in the following rare circumstances:
- Duplicate purchase: You accidentally purchased the exact same digital product twice within a 24-hour period.
- Technical failure: There is a proven, unresolved technical issue on our end that permanently prevents you from accessing the purchased content, and our support team is unable to fix it within a reasonable timeframe.
In these specific cases, you must contact us within 7 days of your purchase.2
Dispute Resolution and Chargebacks
We encourage you to contact us directly if you experience any issue accessing your Life Capsules or any other digital product — most issues can be resolved quickly by our team. Please reach out to us at contact@unscriptedbyv.com before initiating a dispute with your bank or card provider.
We reserve the right to contest chargebacks that we believe are unjustified and to provide our records of your purchase and access to the card issuer. Where a chargeback is filed in bad faith, we may decline future sales and suspend access to the product associated with the disputed charge.
Contact Us
If you have any questions, need technical assistance, or are having trouble accessing your purchase, we are here to help. Please reach out to us at:
- Email: contact@unscriptedbyv.com